FAQ

Shipping Times

We take about 2-5 business days to process apparel products (t-shirts etc.). Then you should add shipping times on top of that.

Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Reasons for Returns

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer.

Returned by Customer – All order are created on a per item bases. We do not refund orders for buyer’s remorse, or size exchanges unless we shipped the wrong size

How Do I Return/Exchange My Order

FIRST, GET IN CONTACT WITH US.
NEXT, WE WILL ADVISE YOU TO GO TO THE POST OFFICE AND SEND YOUR PACKAGE BACK TO THE RETURN ADDRESS.
AT THIS POINT, WE WILL BE ABLE TO ACCURATELY EVALUATE YOUR SITUATION AND HELP YOU APPROPRIATELY.

Custom Fees Notice

Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors. All customers are responsible for any customs fees that may occur. Customs fees tend to occur with large orders that are delivered internationally.